1.- Who is responsible for the processing of your data?

The person responsible for processing your personal data is BAHÍA BLANCA LEISURE, S.L. (hereinafter, " BAHÍA BLANCA"), with tax ID no. B - 35516715 and registered office at calle La Palma, nº 1, 35130, Puerto Rico, Mogán, Gran Canaria.

We inform you that the ownership of the Website through the domain: (hereinafter, the "Website"), belongs to BAHÍA BLANCA.

Those accessing and/or using the website are ascribed the condition of User (hereinafter, the “User”), and said access and/or use implies the acceptance of this Legal Notice.

The User may contact ONA HOTELS via the following email address

2.- Why is BAHÍA BLANCA entitled to perform data processing?

BAHÍA BLANCA is entitled to process your data in order to provide its services.

Likewise, ONA HOTELS is entitled to process your data based on the consent requested from the User or on a legitimate interest, where applicable.

BAHÍA BLANCA takes the protection of your privacy and personal data very seriously. Therefore, your personal information is kept securely and treated with the utmost care.

This Privacy Policy regulates access and use of the service (hereinafter, the "Service") that BAHÍA BLANCA makes available to the User interested in the services.

In this sense, the legal bases used by BAHÍA BLANCA to process Users' data are:

(i) The performance of the agreement.

(ii) Users’ consent to their personal data being processed for the purposes specified in each case.

3.- What are the purposes of BAHÍA BLANCA processing your personal data?

Your personal data collected by BAHÍA BLANCA may be used for the following purposes, according to the consent provided on the corresponding registration form:

3.1 The provision BAHÍA BLANCA’ services.

For the provision of the service requested by the User, BAHÍA BLANCA will need to process personal data obtained from the information that the User provides to BAHÍA BLANCA.

We inform you that BAHÍA BLANCA is proactive in protecting your privacy and personal data and, particularly, about specially protected data concerning your health.

3.2 For BAHÍA BLANCA to send sales communications and/or a newsletter.

If the User has consented to this, their personal data may be used to send them sales communications or information from BAHÍA BLANCA by letter, telephone, email, SMS/MMS, or by other equivalent means of electronic communication.

3.3. Data transfers to third parties.

By granting their consent regarding the transfer of data in accordance with the preferences on the corresponding form, the user expressly agrees to their data being transferred to the hospitality companies CLUBOTEL LA DORA, S.L. and EXCEL HOTELS & RESORTS, S.A. The purpose of the assignment will be for said companies to send information and sales communications related to the hospitality sector that may be of interest to you by letter, telephone, email, SMS/MMS, or by any other equivalent means of electronic communication.

4.- Veracity of the data provided by the Users and minors’ data

The User ensures that the personal data provided is truthful and is responsible for informing BAHÍA BLANCA of any modifications to it. The User will, in any case, be responsible for the veracity of the data provided, reserving BAHÍA BLANCA the right to exclude any User who has provided false data from the registered Services, without prejudice to the other actions that may proceed in law.

All travelers, without exception (children included), must carry their corresponding personal and family documentation, be it their passport or ID, according to current legislation. It will be on their behalf when the trips require it to obtain visas, passports, vaccination certificates, etc. Minors under 18 years of age must carry a written permission signed by their parents or guardians, in anticipation that it may be requested by any authority. In case of being rejected by any Authority the granting of visas, for particular reasons of the user, or being denied their entry into the country due to lack of the requirements that are demanded, or by default in the required documentation, or for not being a bearer of The same, the hotel declines all responsibility for events of this nature, being on behalf of the consumer any expense that arises, applying in these circumstances the conditions and rules established for the case of no-show.

5.-Preserving the data

The personal data provided will be kept by BAHÍA BLANCA as long as the User does not express their willingness to unsubscribe from BAHÍA BLANCA, services and in order to receive information about the company’s services. Subsequently, BAHÍA BLANCA will keep the information suppressed for the legally established time limits, where necessary.

6.- The user’s rights regarding their data

The User has the right to

(i) Access their personal data
(ii) Request any incorrect data be amended
(iii) Request it be deleted.
(iv) Request that the data processing be limited.
(v) Oppose their data being processed.
(vi) Request its portability.
(vii) Not be the subject of individualised automated decisions.

The User can exercise all these rights by sending an email to

The User may also send their request by post to the following address:

NIF: B - 35516715
Address: Calle La Palma, nº 1, 35130, Puerto Rico, Mogán, Gran Canaria.

Without prejudice to any other administrative remedy or legal action, the User shall have the right to file a complaint with a supervisory authority which is located in the Member State in which they habitually live, work or where the alleged infringement took place, in the event they believe that their personal data is not being processed suitably or in line with the law, and if they are unable to exercise their rights. The supervisory authority where complaint was filed shall inform the claimant of the progress and outcome of the complaint.

7.- Data security

The protection of Users’ privacy and personal data is very important to BAHÍA BLANCA. Therefore, BAHÍA BLANCA will do everything in its power to prevent your data from being used inappropriately by only allowed authorised personnel to have access to it.

BAHÍA BLANCA maintains the security levels of protection of personal data in accordance with the applicable regulations and has established all the technical means at its disposal to avoid the loss, misuse, alteration, unauthorised access and theft of the data that the User provides through the Website without prejudice to informing them that the security measures on the Internet are not impregnable.

BAHÍA BLANCA undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with the applicable legislation, as well as to provide secure processing in the assignments and international transfers of data that, where appropriate, may occur.

For the services on the Website that require the User to register, a password must be chosen. The User is responsible for keeping this password confidential, as well as for all the activities that occur during the session accessed under their name and password.

The User undertakes to notify BAHÍA BLANCA as soon as possible of any unauthorised use of their Username and/or password or any other breach in security. BAHÍA BLANCA will not be responsible for any damages or losses that may arise due to the non-fulfilment of this obligation by the User.


BAHÍA BLANCA reserves the right to revise its Privacy Policy whenever it deems it appropriate. For this reason, please check this Privacy Policy regularly to read its most recent version.

The User will, however, be informed of any changes to this Privacy Policy.

9.- Links to web pages

The BAHÍA BLANCA Website may contain links to web pages belonging to third party companies and entities. BAHÍA BLANCA cannot be held responsible for the way in which these companies treat the protection of privacy and process personal data, so we advise you to carefully read the Privacy Policy statements on these websites which are not owned by BAHÍA BLANCA in relation to the use, processing and protection of personal data.

The conditions offered by these websites may not be the same as those offered by BAHÍA BLANCA.

10.- Questions

If you have any questions about this Privacy Policy or the processing of your data, please contact BAHÍA BLANCA by email at the following address:

11.- Acceptance and Consent

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and giving their consent to BAHÍA BLANCA to process it, in the way and for the purposes stated in this Privacy Policy.