HIGH STANDARDS OF QUALITY AND CUSTOMER SERVICE

One of the valued assets of EH&R is each of its employees. We have an experienced workforce that provides support to each new employee and business knowledge, facilitating integration into their new job. Our work selection policy is based on respect, honesty, transparency and equality. At EH&R you will find different professional opportunities that will adapt to your profile. All Curriculum Vitaes received are treated formally and we comply with the Data Protection Law.

The steps:
- Receipt and evaluation of Curriculum Vitae: All Curriculum Vitae received are carefully reviewed and training and experience will be taken into account. Languages are also very important.
- Interviews: if you are selected, we will contact you to arrange an interview. The interviewer will be a responsible expert in the department where the vacancy is available. A personal interview is essential and your skills and abilities will be thoroughly analyzed. An interview with Human Resources and the language interview is part of the process.

- Selection: Once the job selection process is closed, all candidates will be contacted to inform them about the status of their interview.
- Incorporation and induction: once you sign your employment contract, your induction period begins. A supervisor, someone with experience in the workplace will be at your side to facilitate your incorporation into our company.

EH&R believes in talent. We retain talent within the company and incorporate new talents. The Human Resources Department is constantly looking for new skills. We have comprehensive training programs. Training investment is an investment in business.

We strengthen skills and encourage their development.

We collaborate with the most prestigious national and international coaches.

Campaigns such as '' FORM YOURSELF '', '' KNOW EH&R DOES HAPPEN '', '' SELL EH&R '', '' EH&R Experience '', '' OUR BEST DETAIL OUR SMILE '' are examples of training programs in all levels that improve customer service, quality, marketing, languages, cross-selling, additional sales, leadership, communication, time management, empowerment. These courses are part of the annual training program.

EH and R12. FEEL EXCEL LIVE EXCEL is our recent training program and some of the activities include laughter therapy, outdoor activities, gastronomic visits and a visit to the Teide Observatory. People are the most important and we take care of our employees. Every year we launch motivational campaigns with different types of activities.
EH&R is committed to the environment. For years we have received specific training for managers and their teams, as well as an awareness of energy saving practices and the reduction in the use of plastic.

A safe work environment is part of our daily concerns and we ensure that our employees, suppliers and partners have a firm commitment to EH&R. We have a preventive work environment for each staff member and it has the backing of the Administration.
Preventive policies and objectives are integrated into the organization, as well as the participation and consultation of employees through meetings, safety and emergency committees, conferences, workshops and courses.
We have annual programs where work and audits are planned. Training programs on prevention and emergencies are very broad. We train and inform our employees. In hotels, we have defibrillators and our staff is ready to use them if necessary.

We take very seriously the prevention by which we have introduced pioneering projects such as MESI (Enhanced Preventive Integration Systems) or the Prudencio Awards, recognition awards that encourage employees and reward them for their good preventive work.

Our goal is to be a healthy company. The well-being of our employees, their working conditions and healthy eating habits are part of our culture.

Workshops such as correct posture are very popular among EH&R employees